Sutton Place
  • 09-Nov-2021 to 08-Jan-2022 (PST)
  • Revelstoke, BC, CAN
  • Full Time

The Sutton Place Hotel at Revelstoke Mountain Resort is a luxury 4-star hotel, located directly opposite the gondola and activities that provide experiences of a lifetime for our guests.

The Sutton Place Hotel and Revelstoke Mountain Resort (RMR) are a division of Canada's largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for big mountain riding, legendary powder and an authentic Canadian resort town. If you love to connect with people and have a passion for providing an exceptional hospitality experience, then we invite you to join our Sutton Place Family!

We are currently accepting applications for the position of Concierge. The successful applicant will be responsible for greeting and assisting guests and visitors promptly with the highest level of service, retrieving and delivery luggage to and from guest rooms, orienting guests to all Resort facilities, services, and outlets. Concierge must possess a positive and upbeat personality, have the ability to multi-task, be detail-oriented and able to problem solve.

Job Duties

  • Assist with guest arrival and departures.
  • Act as primary contact for all inhouse inquiries while being knowledgeable of resort communities' attractions and events.
  • Provide personalized service at the highest level
  • Work closely and professionally with various departments within the resort
  • Effectively communicate both verbally and in writing responding to guest inquiries and requests
  • Maintain a clean and organized work environment.

Requirements

  • High School Diploma, G.E.D. or equivalent
  • Valid Driver's License with the ability to operate a standard transmission vehicle.
  • Experience in all aspects of customer service
  • Strong working knowledge of hospitality industry principles, methods, practices, and techniques
  • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
  • Ability to coordinate and organize.

Benefits:

  • Complimentary Season's Pass to Revelstoke Mountain Resort
  • Reciprocal deals on lift tickets at other local mountains.
  • Third Party partnership discounts for all employees.
  • Group Life Insurance, Extended Health, Dental, Vision Care (after 6 months of full-time service)
  • Matching RRSP program (after 1 year of full-time service)
  • Limited Staff Accommodation available

The Sutton Place Hotel offers competitive wages, Extended Health Benefits, Third Party Partnership discounts, Supplemental Benefit, an incredible work environment and career advancement opportunities.

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

**Applications will not be accepted via email or in person.

**We thank all applicants for their interest in Career opportunities with The Sutton Place Hotel, however, only those applicants we wish to interview will receive a reply to their application.**

**ABSOLUTELY NO PHONE CALLS PLEASE**

Sutton Place
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