Sutton Place
  • 05-Nov-2019 to 04-Jan-2020 (PST)
  • Halifax, NS, CAN
  • Full Time

The Sutton Place Hotels is proud to announce its first location in Atlantic Canada! The Sutton Place Hotel Halifax with its unique location, sweeping views and the luxurious attention to detail is destined to become an iconic fixture in the landscape of downtown Halifax!

We are currently considering candidates for the following position:

General Manager The Sutton Place Hotel Halifax

This successful candidate will oversee all aspects of the hotel operations in a strategic leadership role, ensuring achievement of business and financial goals, as well as the development of an environment that fosters a highly engaged team, which is motivated to provide consistently exceptional guest experiences.  

Responsibilities will include (but are not limited to):

  • Operating results: NOP, Guest & Team Member satisfaction, working with the Revenue Management team to develop effective pricing strategies, balancing all factors and supporting the brand position in the local market, as well as identifying ways to grow occupancy, RevPAR and market share
  • Overseeing and continually improving hotel daily operations and standards, while ensuring adherence to all company policy & procedures
  • Troubleshooting any issues or concerns to ensure timely and efficient solutions/communication needed to result in guest/employee satisfaction
  • Maintaining an open-door policy: liaising with the Human Resources team in order to create an environment that is fair & consistent with highly engaged team members
  • Providing coaching, support & development to all hotel department leaders to ensure achievement of financial and operational goals, and that guest service and product is consistently at the highest levels and within the established standards of the brand
  • Preparation, presentation and subsequent achievement of the hotel's annual Operating Budget and Capital Budget.
  • Ensuring that monthly financial outlooks, forecasting and all other reports needed are on time, on target and accurate
  • Monitoring of departmental revenues and expenses to ensure costs are controlled and profit is maximized
  • Ensuring full compliance to the hotel's operating controls
  • Staying current with industry trends and competitive market
  • Supporting the hotel's Health & Safety Program, including hotel emergency response procedures, Fire & Safety training, as well as the Certificate of Recognition (COR) Program
  • Active involvement in the local community and building strong business relationships
  • Other duties as required


This is an excellent opportunity in a constantly expanding company, for a highly personable and professional goal-oriented leader with a "hands-on" leadership style.  The successful candidate will also have:

  • a minimum 5 years' experience in a hotel leadership role in a similar environment
  • an understanding of what is required to provide exceptional guest service and consistency in product
  • strong technical knowledge of all areas of hotel and strata operations (Rooms, Revenue, Sales, Accounting, Human Resources, Security)
  • outstanding communication, problem-solving & organizational abilities
  • a proven ability to foster highly engaged work teams via Department Manager and Team Member development, accountability and performance management, recognition and reward programs
  • the ability to work effectively and calmly under pressure in a fast-paced environment and balance multiple deadlines
  • skills in effective budgeting, long and short-term planning, forecasting and cost controls, as well as accurate and timely reporting
  • fine attention to detail
  • proficiency in current technology such as Microsoft Office and property management & control systems
  • a degree/diploma in Business Administration &/or Hospitality Management programs (preferred)
  • additional languages (are an asset)


Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

**Applications will not be accepted via email or in person.

**We thank all applicants for their interest in Career opportunities with The Sutton Place Hotel, however, only those applicants we wish to interview will receive a reply to their application.**


Sutton Place
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