Sutton Place
  • 28-Oct-2019 to 27-Dec-2019 (PST)
  • Revelstoke, BC, CAN
  • Part Time

The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports.

Hotel Night Auditors are required to work through the night shift on the front desk. They will make room reservations, provide information and services to guests and receive payment for services as well as specific night duties including the entering of accounting information and hotel security.  In addition to their regular work duties, the Night Auditor must provide consistently high levels of customer service, ensuring that all hotel patrons enjoy their stay, and act as a spokesperson for the hotel at all times.

Job Duties

  • Maintain an inventory of vacancies, reservations and room assignments
  • Register arriving guests and assign rooms
  • Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
  • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
  • Present statements of charges to departing guests and receive payment.
  • Daily accounting data entry and reconciliations
  • Hotel security
  • Post all daily room and outstanding charges.
  • Balance all revenue totals of cash and credits against revenue report.
  • Take over from the evening cashier, checking and accepting float and takings.
  • Accept and lock away keys from various departments.
  • Prepare hotel operating reports and complete audit package to laid-down standards.
  • Correct any errors or omissions made by GSA's.
  • Prepare Credit Card/Charge Card summaries and post to DAB's account.
  • Maintain a high standard of personal hygiene and appearance.
  • And all other duties as required.

Requirements

  • High School Diploma, G.E.D. or equivalent
  • Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
  • Experience in all aspects of customer service and people management
  • Strong working knowledge of hospitality industry principles, methods, practices, and techniques
  • Strong working knowledge of accounting practices and principles
  • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
  • Exceptional conflict resolution, negotiation, and objection handling skills
  • Able to respond quickly in a dynamic and changing environment
  • Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
  • Knowledge of cost analysis, fiscal management, and budgeting techniques
  • Able to effectively communicate both verbally and in writing
  • Ability to coordinate and organize meetings, exhibits, and other events

 Benefits:

Provincial Medical, Group Life Insurance, Extended Health, Dental, Vision Care, Matching RRSP program (after 1 year of service)  for full time employment only

Third Party partnership discounts for all employees.

The Sutton Place Hotel Revelstoke offers competitive salary packages, an incredible work environment, and career advancement opportunities.  

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

**Applications will not be accepted via email or in person.

**We thank all applicants for their interest in Career opportunities with The Sutton Place Hotel, however, only those applicants we wish to interview will receive a reply to their application.**

**ABSOLUTELY NO PHONE CALLS PLEASE**

Sutton Place
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